This privacy policy applies to the processing of personal data of customers and/or users of https://lusitaniatecnologia.com, hereinafter referred to as the WEBSITE, owned by LUSITANIA TECNOLOGIA Y CULTURA S.L., hereinafter referred to as the DATA CONTROLLER.
Our Privacy Policy has been designed in accordance with REGULATION (EU) 2016/679 of the EUROPEAN PARLIAMENT and of the COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/ 46/EC (General Data Protection Regulation), hereinafter referred to as GDPR EU 2016/679, and insofar as it does not contradict the aforementioned Regulation, by the provisions of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights, hereinafter referred to as LOPDGDD 3/2018.
By providing us with their data, customers and/or users declare that they have read and understand this Privacy Policy, giving their unequivocal and express consent to the processing of their personal data in accordance with the purposes and terms set out herein.
Contacting the interested party, responding to requests for information received, answering queries raised, subscribing to the website newsletter, managing user comments on posts published on the website blog, requesting quotes for our services, as well as sending commercial communications about our services by letter, telephone, email, SMS/MMS, WhatsApp, Telegram or other equivalent electronic means of communication, provided that the data subject has consented to the processing of their personal data for this purpose.
Execution of a contract to which the data subject is party or for the application of pre-contractual measures at the data subject’s request. Legitimate interest of the controller. Consent of the data subject.
No data will be disclosed to third parties, except where legally required.
You have the right to access, rectify and delete your data, as well as other rights, as indicated in the additional information, which you can exercise by contacting the Data Controller at info@lusitania.es.
You can consult additional and detailed information on Data Protection in the attached clauses found at https://lusitaniatecnologia.com/en/privacy-policy
The data controller is:
To communicate with the PROVIDER, users may use the contact details provided below:
• Teléfono: (+34) 606 880 816
• Correo electrónico: info@lusitania.es
The DATA CONTROLLER processes the personal data provided by its customers and/or users for the following purposes:
The DATA CONTROLLER processes the personal data provided by customers and/or users through the electronic forms for collecting personal data on the WEBSITE for the purposes identified below:
In relation to the ‘Contact Form’ (or those that may be sent via the email accounts listed on the WEBSITE):
Regarding the ‘Newsletter form’:
Regarding the ‘Request a quote form’:
Regarding the ‘Blog Form – Leave us a comment’:
When the data requested in the electronic forms is necessary, the DATA CONTROLLER will indicate that it is mandatory at the time of collecting data from customers and/or users, and failure to provide it will mean that the corresponding request cannot be processed.
For the purposes set out in the previous section, we process the Customer’s data set, which can be divided into the following sources and categories:
We inform you that the personal data obtained from the customer and/or user as a result of completing the electronic forms on the WEBSITE form part of the Data Processing Activity Register (RAT) of the DATA CONTROLLER, which will be updated periodically in accordance with the provisions of the EU GDPR 2016/679 and the LOPDGDD 3/2018.
The personal data of the data subjects will be communicated to the recipients indicated below:
Transfers to third countries
Retention periods
Personal data will be retained:
To this end, the interested party is reminded that they must notify the DATA CONTROLLER, as the recipient to whom they communicate personal data, of any rectification or deletion of the data of their representatives, authorised persons and other contact persons.
Once the relationship has ended, insofar as the personal data of the data subjects are relevant for the purposes of the DATA CONTROLLER’s liability to customers and/or users, such data shall be kept, duly blocked, at the disposal of the judicial authorities or the competent public administrations, for the purpose of enforcing the liabilities arising from the processing for the limitation period thereof.
Customers and/or users of the WEBSITE may exercise the following rights before the DATA CONTROLLER, to the extent applicable: access to personal data, rectification, erasure (right to be forgotten), restriction of processing, data portability, objection to processing and not to be subject to automated individual decision-making and, where processing is based on consent, the right to withdraw consent at any time.
Customers and/or users may exercise these rights by sending a signed written request to the postal address of the DATA CONTROLLER at CALLE CARDENAL CISNEROS, 4 – 1 B, Badajoz, 06007 (Spain) or via email to info@lusitania.es, attaching, in both cases, proof of identity valid in law, such as a photocopy of the NIF/NIE or equivalent document, and clearly indicating the right they wish to exercise.
Customers and/or users also have the right to lodge a complaint with the competent Supervisory Authority (Spanish Data Protection Agency) if they believe that the processing does not comply with current regulations or that their rights regarding the protection of their personal data have been violated, especially when they have not obtained satisfaction in the exercise of their rights, through the website https://www.aepd.es.
These rights will be addressed by the DATA CONTROLLER within one month, which may be extended to two months if the complexity of the request or the number of requests received so requires. All of this is without prejudice to the obligation to retain certain data in accordance with legal requirements and until any liabilities arising from possible processing or, where applicable, from a contractual relationship, expire.
In addition to the above, and in relation to data protection regulations, Users who so request have the possibility of organising the destination of their data after their death.
In compliance with the provisions of the second final provision of Law 9/2014, of 9 May, on Telecommunications, which amends Law 34/2002, of 11 July, on information society services and electronic commerce, commercial communications made by electronic means must be clearly identifiable as such, and the natural or legal person on whose behalf they are made must also be clearly identifiable, without prejudice to the provisions of the regulations issued by the Autonomous Communities with exclusive powers over consumer affairs.
The customer and/or user who provides their contact details to the DATA CONTROLLER by clicking on the ‘SEND’ button on the electronic forms for collecting personal data on the website and ticks the two consent boxes, ‘I accept the processing of my data for the purposes indicated in the basic data protection information’ and ‘I give my consent to receive commercial communications about your services’, expressly authorises and gives their free and unequivocal consent to the DATA CONTROLLER to process their personal data for the purpose of sending them commercial communications about our services by letter, telephone, email, SMS/MMS, WhatsApp, Telegram or other equivalent electronic means of communication.
The legal basis that legitimises this processing is the consent of the data subject, which may be revoked at any time.
In compliance with the provisions of Articles 21 and 22 of Law 34/2002, of 11 July, on information society services and electronic commerce, users may object to the processing of their data for promotional purposes and revoke their consent to receive commercial communications via email by simply notifying the data controller of their wish to do so through a simple and free procedure, consisting of sending an email to info@lusitania.es, indicating ‘UNSUBSCRIBE’ or ‘DO NOT SEND’ in the subject line.
The data provided will be retained for as long as the commercial relationship is maintained or for as many years as necessary to comply with legal obligations.
The customer and/or user is responsible for ensuring that the information provided by completing the electronic forms made available on the WEBSITE or by sending emails to the various accounts under the Internet domain lusitaniatecnologia.com is true, and is responsible for the accuracy of all the data communicated and will keep it updated so that it reflects the actual situation. being liable for any false or inaccurate information provided and for any damage, inconvenience or problems that may be caused to the DATA CONTROLLER or to third parties.
The DATA CONTROLLER guarantees that it has implemented the appropriate technical and organisational policies on the WEBSITE to apply the security measures established by the EU GDPR 2016/679 and the LOPDGDD 3/2018 in order to protect the rights and freedoms of customers and/or users and has provided them with the appropriate information so that they can exercise them.
The DATA CONTROLLER, in order to protect individual rights, particularly in relation to automated processing and with a view to being transparent with customers and/or users, has established a policy that covers all such processing, the purposes pursued by the latter, their legitimacy and also the instruments available to the customer and/or user so that they can exercise their rights.
The WEBSITE is created with the WordPress content management system using the Elementor plugin and has an SSL encryption certificate activated for the entire domain, which allows users to securely send their personal data through the existing electronic forms.
The WEBSITE is hosted on servers provided by Soluciones Web On Line, S.L.U., with Tax ID Number: B04437729 and address at Calle Hermanos Machado 19 – 04720 Roquetas de Mar, Almería (Spain), to the DATA CONTROLLER, with the assigned IP address being within the Spanish range.
The server hosting the WEBSITE has a firewall installed, daily backups, automatic updates, and advanced security provided by the server.
All information will be stored and managed with due confidentiality, applying the necessary computer security measures to prevent unauthorised access or use of your data, its manipulation, deterioration or loss.
However, the customer and/or user must bear in mind that the security of computer systems is never absolute. When personal data is provided over the Internet, such information may be collected without your consent and processed by unauthorised third parties. The DATA CONTROLLER declines any responsibility for the consequences of such acts for the User if they published the information voluntarily.
The WEBSITE server may automatically detect the IP address and domain name used by the user.
An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a server activity file that allows the subsequent processing of the data in order to obtain solely statistical measurements that reveal the number of page impressions, the number of visits made to web services, the order of visits, the access point, etc.
The customer and/or user declares that they have been informed of the conditions regarding personal data protection, accepting and consenting to the automated processing of such data by the DATA CONTROLLER in the manner and for the purposes indicated in this Privacy Policy. Certain services provided on the WEBSITE may contain specific conditions with specific provisions regarding personal data protection.
THE DATA CONTROLLER reserves the right to modify this Privacy Policy to adapt it to new legislation, case law, interpretations by the Spanish Data Protection Agency, and industry practices.
In such cases, the DATA CONTROLLER shall announce the changes on the websites reasonably in advance of their implementation.
This privacy policy may be supplemented by the Legal Notice, Cookies Policy and General Terms and Conditions of Contract which, where applicable, are included for certain products or services, if such access involves any special provisions regarding personal data protection.
